Legal

Refund Policy

When and how you get your money back.

Effective: February 1, 2026

Subscription fees are billed in advance and are non-refundable, except:

  • Where required by mandatory consumer-protection law in your jurisdiction (e.g. EU 14-day right of withdrawal for a first paid month, provided you have not started using paid features).
  • If we terminate your account without cause, we refund the unused portion of your current billing period on a pro-rata basis.
  • Duplicate or accidental charges are refunded in full within 5 business days of a verified request.

Digital products (presets, templates, LUTs) purchased through the Marketplace are non-refundable after download. Sellers may offer a more generous refund policy at their discretion.

To request a refund: email legal@photobridge.app from the address on file with your order ID.

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